Privacy Policy
Introduction
At Indianculture.com, operated by Vialynx Inc. (registered in New Jersey, USA), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform to book cultural, heritage, and wellness tours. Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using our platform, you agree to the terms of this Privacy Policy.
Information We Collect
Indianculture.com allows users to search for, compare, and book travel experiences provided by third-party operators. When you make a reservation through our platform, you enter into a direct agreement with the local provider offering the experience. Indianculture.com is not a party to this agreement. You are responsible for ensuring that the information you provide when booking is accurate and complete. For more details on how we handle your personal information, please refer to our [Privacy Policy].
- Personal Information: When you make a booking or create an account, we collect information such as your name, email address, phone number, and payment details.
- Booking Details: Information related to your travel preferences, booking dates, and tour choices.
- Usage Data: We automatically collect information such as your IP address, browser type, device type, operating system, and browsing activity on our platform.
- Cookies and Tracking Technologies: We use cookies to track your interaction with our website. Please refer to our [Cookies Policy] for more details.
- Local Service Providers: We may receive information about your bookings or interactions with local providers to ensure the fulfillment of your bookings.
How We Use Your Information
We use the information we collect for the following purposes:
- To Facilitate Bookings: Your personal information is used to process and manage bookings made through our platform.
- To Communicate with You: We use your email and phone number to send booking confirmations, updates, and responses to your inquiries.
- To Improve Our Platform: We analyze user behavior to improve our services, website performance, and customer experience.
- Marketing: With your consent, we may send you promotional emails about our services or special offers.
Sharing Your Information
We may share your personal data with the following third parties:
- Local Service Providers: When you book a tour, we share your personal information with the relevant local provider (e.g., wellness resorts, tour operators) to complete the booking.
- Third-Party Payment Processors: We share payment details with secure payment processors to handle transactions. We do not store your payment information.
- Service Providers: We may engage third-party vendors to provide services such as website hosting, email communications, and analytics. These providers are required to protect your information.
- Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation.
Your Rights
As a user, you have the following rights regarding your personal information:
A. Access and Update
You can request access to or update your personal information at any time by contacting us at privacy@indianculture.com.
B. Data Deletion
You may request the deletion of your personal data by contacting us. We will comply with your request unless we are required to retain certain information for legal or contractual reasons.
C. Opt-Out of Marketing
If you have subscribed to receive marketing communications, you may opt out at any time by following the unsubscribe instructions in the emails or contacting us at unsubscribe@indianculture.com.
Data Security
We use a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted.
International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to and processed in the U.S., where our servers are located. By using our platform, you consent to this transfer.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. For detailed information about how we use cookies, please refer to our [Cookies Policy].
Children's Privacy
Our platform is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at compliance@indianculture.com, and we will take steps to delete such information.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make changes, we will notify you by updating the effective date at the top of the policy. Continued use of the platform after any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vialynx Inc.
Email: privacy@indianculture.com
General Support: support@indianculture.com
Unsubscribe Requests: unsubscribe@indianculture.com
Compliance Inquiries: compliance@indianculture.com
Address: 23 Brittany Way, Kendall Park, NJ 08824, USA